Shipping and Delivery Policy

Last Updated: March 21, 2025

At Green Digital Space, we’re dedicated to delivering exceptional internet marketing services—like Social Media Marketing, PPC Services, SEO Services, and Website Copywriting—directly to your digital doorstep. Since our offerings are entirely digital, this policy outlines how we get your campaign assets, reports, and content to you efficiently and securely. Here’s what you need to know!

1. What We Deliver

Our services, as detailed on our Pricing page, include:

  • Basic Plan: 10 social media posts/month, basic on-page SEO optimization, and a monthly performance report.
  • Standard Plan: 20 social media posts/month, Google Ads PPC management, detailed SEO audits, and comprehensive analytics reports.
  • Premium Plan: 30 social media posts/month, advanced PPC campaigns across multiple platforms, in-depth SEO strategies, and custom website copywriting (up to 5 pages).

Deliverables vary by plan and may include strategy documents, ad creatives, keyword reports, or content files—all sent electronically.

2. Delivery Timelines

We ensure timely delivery based on your plan:

  • Project-Based Services (e.g., Website Copywriting, SEO Audits):
  • Initial drafts are delivered within 5-10 business days after project kickoff, depending on scope (a standard timeframe for digital agencies).
  • Final versions follow within 3-5 business days after your feedback or approval.
  • Ongoing Services (e.g., Monthly SEO, Social Media, PPC):
  • Monthly deliverables (e.g., social media posts, performance reports, analytics) are sent by the 5th business day of the next month—aligned with industry norms.
  • Ongoing updates (e.g., campaign adjustments) are delivered within 2-3 business days of a request.
  • Urgent Requests:
  • Need it sooner? Expedited delivery (within 24-48 hours) is available for an additional fee, quoted case-by-case. Contact us to arrange!

If delays arise (e.g., awaiting your feedback or due to external platform issues), we’ll notify you and adjust timelines accordingly.

3. Delivery Methods

Your deliverables arrive digitally through:

  • Email: Smaller files (e.g., PDFs, Word docs) are sent to your designated email address.
  • Cloud Storage: Larger assets (e.g., campaign folders, graphics) are shared via secure links on Google Drive or Dropbox—widely used by digital agencies.
  • Custom Platforms: Prefer Slack, Trello, or another tool? Tell us during onboarding, and we’ll adapt to your setup.

We’ll confirm the delivery method with you at the start to match your preferences.

4. Revisions and Quality Assurance

We’re here to make it perfect:

  • Revisions: Project-based deliverables (e.g., copywriting, audits) include up to 2 rounds of revisions at no extra cost, provided feedback is given within 7 days of delivery—a common industry practice. Additional revisions incur a fee, detailed in your plan or quote.
  • Quality Checks: Every deliverable is reviewed by our team before sending to ensure it aligns with your goals and our high standards.

5. What to Expect

  • Notification: You’ll receive an email or call when deliverables are sent, keeping you in the loop.
  • Access: Files are available for 30 days via cloud links (an industry-standard window), with resends available upon request.
  • Support: Missing something? Let us know, and we’ll resolve it quickly.

6. Delivery Issues

We aim for flawless delivery, but if something’s amiss:

  • Non-Delivery: Contact us within 7 days if you don’t receive your files, and we’ll resend them promptly.
  • Technical Issues: If a file is corrupted or inaccessible, notify us, and we’ll replace it at no cost.
  • Our Delay: If we miss a deadline due to our error, we’ll prioritize delivery or offer a credit, based on the circumstances.

7. How to Reach Us

Questions or delivery concerns? We’re ready to assist:

  1. Email [email protected] or call +91 7980952814.
  2. Provide your name, project details, and what you need help with.
  3. We’ll get back to you within 3 business days to sort it out together.

8. Policy Updates

We may update this policy as our services grow. Changes will appear here with a new “Last Updated” date—check back now and then!

9. Your Success, Delivered

Thank you for choosing Green Digital Space! Whether it’s social media posts, PPC analytics, or SEO strategies, we’re thrilled to deliver results that drive your business forward. Reach out anytime: